Orion Poll

Orion Testimonials


K. Parker
02- 9-12

"Orion has provided me the best automotive care I have ever experienced in my life over the past few years. Marlon took his time to explain the diagnostic tests performed on my BMW 325i, the results found and the repairs that were needed for the car. I never felt like I had been taken advantage of or manipulated; as I have in the past with other dealerships and mechanics. In fact, the last time I went to Orion, Marlon saved me thousands of dollars in car repairs by discovering that I had an Easy Care extended warrantee information (I was completely unaware I had a policy). The process of having the claim approved and submitted took extra time and yet Orion did it all for me; they went the extra mile. I was truly amazed. Orion Automotive is an honest, caring specialist that hase gone above and beyond to provide excellent service to me and my car. Thanks Orion!”

K. Parker, Houston Heights
John S.
02- 9-12

"Best and most honest mechanic you will ever find. If you've got a VW, don't take it to the dealership, take it here. His prices are perfect, and you won't find better service anywhere else. He worked on two of my VWs for 4 years. I've just moved to Dallas and I have to say, Orion is in the top 5 for things I miss about Houston. And I love Houston. Thanks Orion!”

John S.
Manuel
12- 7-11

"When I came to Houston I bought a beautiful, used 2001 Audi A4. At that age it does need some attention from time to time. So I did a lot of research for a good workshop, and I decided to go with Orion Automotive... Their prices are fair, the quality of the work is very good, they are reliable, and they never do things that don't need to be done. The fact that each time I get there I see more and more cars there confirms that other people have the same impression like me. This is the place to go if you have a European car in or around Houston.”

Manuel
Danelle
12- 7-11

"...Specializing in imports, this place should be the primary example for all other auto repair shops with regard to customer service, quality of work and price. I cannot tell you how many times I had to go to this place as my piece fell apart. It was something new, almost every freaking day..."

Danelle, Danelle's Blog of Orion
Virginia
12- 9-11

"This place is by far, the best mechanic I've ever dealt with...and I have VW, so I've known a lot of mechanics. Their invoices and estimates are really clear and easy to understand. I've never left Orion feeling like I've been over-charged or lied to. And I've never been made to feel guilty for not having something done to my car that I can't afford. The whole staff is very kind...they even send me Christmas cards! These are genuine people who know what they're doing and it shows in their work."

Virginia O.
Christian D.
12- 4-11

"I am very happy with Orion auto service. Marlon has always been direct, honest, and reliable with delivery times and prices. I like to keep a personal relationship with people I do business with, and these guys have taken care of me very well."

Christian Dominguez, www.redbonzai.com
Salah E.
12- 4-11

"I honestly and proudly think that Orion Auto Service is the best place to take your German or Italian car for repair...There was not a single time or situation where I did not have full assistance, advice, and great customer service from Marlon or the rest of the team. These guys just know what they are doing and everytime I am there I feel like family!"

Salah E.
Amy S.
12- 4-11

"Orion Auto Service has given me the best service for any car I have ever owned. They are quick, upfront, willing to please and have always tried to make sure that they get me the best price possible on parts. A big Thank You to Marlon and the staff at Orion Auto Service!"

Amy S.
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About Orion Auto Service

We are a family owned business established in 1999.

The founding Orion Team

Orion's early beginnings date back to the early 90's, when current President of Orion, Francisco Soza began working for the company. Francisco has well over 40 years of experience working on Italian cars. As the lead tech at Orion Motors, Francisco handled mainly Alfas, Fiats and Jaguars back then. The business was acquired in 1999 and has since flourished into what is today a modern well-equipped service center. Throughout the years, customer demand has led us to expand to other foreign car makes. Besides Alfas, we are proud to be one of Houston's leading edge facility for the repair and service of Audi, BMW, Jaguar, Land Rover, Mercedes-Benz, Volkswagen, and Volvo.

At Orion, we are proud of the fact that we are small enough that we can treat our customers with a personal level of service, but big enough to have the necessary resources to service and repair today's comple modern European cars. We employ techs for the long run, who are committed to stand behind the company's commitment of excellence and understand the need for constant training in today's complex cars. Our customers benefit from the fact that our techs are not on a flat-rate pay system, but on a salary or hourly system. This means each job is handled in a timely manner, and not rushed to get the work done for the most flag hours, as in dealerships.

We are very passionate when it comes to working on the cars we work on. It's a passion we have developed over the years and a drive that is with us each and every day. This is what drives us to invest in factory diagnostic systems and tools so that the job can be done right, the first time.

Undertanding our customer's needs and striving to meet and exceed expectations is our main priority. We invite you to stop by, even if it's just to say hello, and see for yourself what our longtime customers have discovered over the years.


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Orion Service Testimonials

I am very happy with Orion auto service. Marlon has always been direct, honest, and reliable with delivery times and prices. I like to keep a personal relationship with people I do business with, and these guys have taken care of me very well.

Christian Dominguez, www.redbonzai.com

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